Privacy Policy

Phoenix Media and Publications FZ LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including through our website, lead forms, and digital advertising campaigns.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, and phone number.
• User Interaction Data: Information about how you interact with our website, ads, and other digital channels.
• Technical Data: IP address, browser type, and device information.
• Marketing Preferences: Your interests and preferences based on your interactions with our content.

2. How We Collect Information

We collect information through:

• Lead Forms: When you submit your details to receive updates or inquiries.
• Website Tracking: Cookies and tracking technologies that capture website activity.
• Third-Party Advertising Platforms: Google, Meta (Facebook & Instagram), and Microsoft Ads, which help us understand user engagement and optimise ad delivery.
• Direct Communication: When you contact us via email, phone, or other communication channels.

3. How We Use Your Information

We use your information to:

• Provide relevant education news, updates, and school guides.
• Send marketing communications (you can opt out at any time).
• Improve our website, advertising, and user experience.
• Customise ads based on your preferences and browsing behaviour.
• Respond to inquiries and provide customer support.

4. Data Sharing & Third-Party Services

We do not sell your personal information. However, we may share it with:

• Advertising & Analytics Providers: Google, Meta, and Microsoft for marketing and performance tracking.
• Service Providers: Third parties who assist with website management, customer support, and marketing.
• Legal & Compliance: If required by law or to protect our rights and users.

5. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no online transmission is completely secure, and we encourage you to take precautions when sharing information online.

6. Your Rights & Choices

You have the right to:

• Opt-Out of Marketing: Unsubscribe from our emails or update your preferences.
• Access & Update Information: Request a copy of your data or correct inaccuracies.
• Disable Cookies: Adjust your browser settings to limit tracking.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: yalla@yallauae.ae