Discount celebrates shift to a new system that makes it more convenient to travel with the UAE flag carrier
Flying with Etihad Airways has just become more convenient and fast, and the UAE flag carrier is celebrating the milestone with a 20 percent one-day flash sale.
The airline announced it has moved to the Amadeus Altéa Passenger Service System (PSS) during an overnight switchover on 8 March, completing the airline’s largest IT project in the past decade.
To celebrate the technology transfer, Etihad has launched a one-day flash sale on etihad.com, with a 20 percent discount using promo code EYFLASH20. The discount is valid for flights booked until midnight of 14 March.
All Etihad Airways flights between Abu Dhabi and its global network of airports are now managed with the Amadeus Altéa suite of travel technology. According to the airline, this translates to a faster and simpler check-in and boarding process.
Etihad customers can also now use all online services at etihad.com, on the mobile app and through their travel agent, including flight booking, check-in, upgrades and GuestSeat redemption bookings.
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“Amadeus provides us with the tools we need to continue enhancing our guest experience and improving our operations into the future. It will mean further upgrading the digital experience we offer our customers when booking online through etihad.com or using our mobile app and self-service tools, giving them even greater control and flexibility in managing their journey,” said Antonoaldo Neves, Etihad’s Chief Executive Officer. “It also gives our valued partners in the travel industry a much richer, relevant and dynamic shopping experience, and supports our continued journey with them.
“The move to Amadeus has been the largest IT project we have undertaken in the last decade with more than 100 IT processes moved over, and over 6,000 colleagues trained to use the new system. Every single element of the transition was planned and rehearsed with scrupulous testing at every stage. I want to thank all our colleagues and business partners who worked so hard to make this happen.”
The airline completed the upgrade just in time for the new Hajj travel season. The airline earlier announced 10 new flights from Abu Dhabi to Saudi Arabia to cater to an expected surge in passenger traffic between the UAE and Saudi Arabia during Hajj in the final week of June.
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