All you need to know about this new helpline service in the UAE available all week
There’s some good news! The National Multiple Sclerosis Society (NMSS) has just launched the MS Helpline – available all week.
The new service will provide information on specialist MS healthcare practitioners across the UAE.
The helpline also offers active listening support, facilitates mental health assessments, and serves as a data collection tool to build the NMSS’s database and enhance existing programmes.
Accessible by dialling 800 677, the MS Helpline is the first phone-based support initiative for people living with MS in the UAE. It offers access to essential resources, referrals and guidance on clinics with MS specialists and is available from 10am to 10pm, seven days a week.
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This initiative, supported by Mubadala through the Mubadala Foundation and operated by M42, offers guidance, advice, and information while providing confidential and impartial assistance to the MS community.
His Excellency Ahmed Taleb Al Shamsi, CEO of the Emirates Foundation and Vice Chair of NMSS, says, “The UAE’s leadership prioritises advancing healthcare for everyone and NMSS is committed to improving access to necessary medical services for people living with MS. With the launch of the MS Helpline, people living with MS and their primary carers can now easily access information and resources to help them in managing MS.”
The MS Helpline aligns with the National MS Coalition’s objectives, announced by the NMSS on World MS Day in May 2024.
The coalition aims to implement a national MS agenda, foster cooperation and knowledge sharing, and establish a formal framework to achieve NMSS’s priorities and mandates to better the lives of people with MS.
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